Shape the Future of Banking Technology
Lead the Service Integration and Management (SIAM) function where you'll orchestrate cutting-edge IT service delivery across the organisation. You'll be at the helm of a diverse, talented team including Service Delivery Managers, Change & Release specialists, and Configuration experts, ensuring that technology empowers the business.
What You'll Drive:
- Champion service excellence across banking operations
- Lead a high-performing team that delivers game-changing IT solutions
- Build and nurture key vendor partnerships
- Spearhead innovation in service delivery
- Own the end-to-end service management lifecycle
Your Impact:
You'll be instrumental in shaping how to deliver technology services to support the business's communities. Your expertise will ensure that the bank stays at the forefront of service excellence.
You're Our Ideal Match If You Have:
- Deep expertise in ITIL and SIAM practices
- A track record of leading complex IT service environments within BFSI
- Strong experience in cloud services management
- ITIL v3/v4 certification (Expert/Master preferred)
- A passion for developing high-performing teams
- A bachelor's degree in IT or related field
Why apply?
- Work for an organisation that puts community impact first
- Join a culture driven by passion, advocacy, and sustainability
- Make a real difference in the lives of our community
- Lead meaningful technological change that matters
Ready to drive service excellence while making a positive impact on society?
Apply now to be part of a bank where social responsibility isn't just a buzzword - it's a business model.
*We are committed to fostering a diverse, equitable, and inclusive workplace. We strongly encourage applications from individuals of all backgrounds.
